Accessibility & Shopping Help

Ways to navigate the shop

The site uses headings, labeled form controls and layouts for different screen sizes. A Skip to Content link helps bypass repeated navigation. Help-page contents links move to real sections, and FAQ disclosures can be expanded using their native controls.

Images with useful information

The nail guides combine written instructions with diagrams. Descriptive alternative text identifies the images, and important steps remain available as text. Decorative icons accompany visible labels rather than carry an essential instruction on their own.

If a diagram or product photograph is unclear, send the page link and explain what information you need. We can help you find the measurement, step or product detail without requiring you to interpret an image alone.

Tell us what did not work

1. Send the page URL and a short description of the action or information you could not access.
2. If helpful, tell us the browser, device and assistive technology involved. Share only details you are comfortable providing.
3. Let us know the alternative information or help you need so we can respond usefully.

Email [email protected] or call +1 416 826 6458. We aim to reply to email within 12 hours; resolving a technical issue may take longer.

Continuing improvements

We review feedback and improve the store as issues are identified. Third-party payment, map, sharing or tracking services can have separate accessibility behavior. We will help with available alternatives when a third-party step creates difficulty.

This statement describes the support offered and the features being used. It does not claim an independently certified accessibility standard or guarantee that every third-party service works with every setup.